Mitrajaya Holdings Bhd and its related companies ("we" or "us"), as the Data Controller under the Personal Data Protection Act 2010 (as amended by the Personal Data Protection (Amendment) Act 2024) ("the Act") respect and are committed to the protection of your personal information and your privacy. This Personal Data Protection Notice ("Notice"), prepared in accordance with the Act, sets out our Personal Data protection practices that are put in place to safeguard the Personal Data of individuals who we deal with. If there is any conflict between the English and Bahasa Malaysia versions of this Notice, the English version shall prevail.
Please note that we may amend this Notice from time to time and will notify you of any such amendments via our website or by email.
Collection of personal data
The Personal Data collected by us may include (but is not limited to) the following:
- Information such as your name, date of birth, identification supporting documents (including NRIC or passport number), gender, nationality and race, preferred language, current private and/or business address, telephone and/or mobile phone number(s), fax number and email address(es), income range, family information, occupation details, and any other information deemed necessary.
- Sensitive Personal Data such as physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, commission or alleged commission of any offence, biometric data (such as your fingerprints and facial recognition) for which, explicit consent will be obtained before collecting or processing any sensitive Personal Data, except where exemptions under the Act apply.
Your personal data is collected and processed for purposes including but not limited to:
- To facilitate property transactions related to sales, purchases and relevant services.
- For customer relationship management, including responding to inquiries and processing payments.
- To comply with legal and regulatory obligations, including under the Ministry of Housing and Local Government, Inland Revenue Board and other relevant authorities.
- Managing inquiries, complaints, and customer support.
- Facilitating internal record-keeping and administrative processes.
- Communicating with you regarding our services, promotions, or updates.
Personal Data provided to us will generally be kept confidential but you hereby consent and authorise us to provide or disclose your Personal Data to our affiliated companies and/or organisations that act as our agents, contractors, service providers, auditors, consultants, accountants, lawyers or other financial or professional advisers, any parties to whom we are under a legal requirement to disclose the Personal Data to by applicable law or in response to an authoritative body, including government agencies, statutory authorities, local councils and/or industry regulators including but not limited to the land office, the land registry, the Ministry of Urban Wellbeing, Housing and Local Government, the Employees Provident Fund Board, the Inland Revenue Board, as well as to any other third party pursuant to any court order.
Data IntegrityWe will take all reasonable steps to make sure that the Personal Data collected, used or disclosed is accurate, complete, not misleading and up-to-date.
Data SecurityWe will take all reasonable steps to protect the Personal Data we hold from loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction.
We will retain your Personal Data only as long as necessary for the purposes described above or to meet legal requirements. Any Data no longer required will be securely destroyed or anonymized.
Data transfer and sharingWhere we consider it necessary and/or appropriate, we may transfer your Personal Data to another affiliate or third parties within or outside Malaysia, under conditions of confidentiality and similar levels of security safeguards to protect your Personal Data.
Rights of Data SubjectsYou have the right to:
- Check whether we hold or use the Personal Data and request access to the same;
- Request that we correct any of the Personal Data that is inaccurate, incomplete or out-of-date;
- Communicate to us your objection to the use of the Personal Data for marketing purposes;
- Withdraw, in full or in part, your consent, subject to any applicable legal restrictions, contractual conditions and reasonable time period;
- Request the transfer of your Personal Data to another Data controller (subject to applicable regulations);
- Request the erasure of your Personal Data where no longer necessary or where consent is withdrawn; and
- Request that we restrict processing of your Personal Data under specific circumstances.
In the event of a data breach involving your Personal Data, we will notify you and the Personal Data Protection Commissioner (PDPC) where required by law.
Appointment of Data Protection Officer (DPO)We have appointed a Data Protection Officer to oversee compliance with the PDPA. For inquiries or to exercise your rights, you may contact our DPO at:
Data Protection OfficerMitrajaya Holdings Berhad
No. 9, Block D, Pusat Perdagangan Puchong Prima,
Persiaran Prima Utama, Taman Puchong Prima,
47150 Puchong, Selangor
Email: dpo@mitrajaya.com.my
We may, from time to time, need or be required to change our Personal Data Protection Policy to comply with or be consistent with changes in applicable law and regulations as well as our business operations or policies. As such, you may wish to review any changes to our Personal Data Protection Policy at this website from time to time.
Consent and AcknowledgementBy providing your Personal Data to us, you consent to the collection, use, disclosure and processing of your Personal Data in accordance with this Notice.